Virtual Administrative Assistance and Customer Service

Enhance your business operations with skilled virtual assistance and dedicated customer service support tailored to your needs.

#Administrative Support #Customer Service #Customer Support #Technical support #AI to enhance work productivity

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Stephanie Boatemaa AppeaSeller · Offline

About me

Hi, I'm Stephanie — an AI-enabled Administrative & Customer Support Professional with 3+ years of experience supporting businesses across various industries. I specialize in keeping operations smooth and customers happy by combining human expertise with AI efficiency. From managing inboxes and calendars, to resolving client issues, cleaning data, and preparing reports — I handle the details so you can focus on growth, faster and smarter. What I enjoy working on: I love projects where I can bring order, clarity, and great communication — whether it's providing professional customer support, organizing your admin systems, managing data accurately, or coordinating multiple tasks and deadlines in a fast-paced remote environment. I leverage AI tools to improve response time, automate repetitive tasks, and deliver polished results. Tools I work with daily: Microsoft Office & Google Suite, Asana, Trello, HubSpot, Slack, Zoom, MS Teams, Calendly, Canva, plus AI productivity tools like ChatGPT, Gemini, and Notion AI for writing, research, and workflow automation. If you're looking for someone reliable, organized, fluent in English, AI-enabled, and experienced in independent remote work with a 20Mbps fibre connection + backup, let's work together!

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Languages

English · Native

Country

Ghana

Experience

4–6 years

Skills

CanvaProject ManagementCustomer ServiceCustomer SupportAdministrative AssistanceClerical support

The service

Built around your outcome

Efficient virtual administrative and customer service support tailored to your business needs. The workflow typically begins with a discussion to understand your specific requirements, followed by organizing tasks such as managing communications, scheduling, and customer inquiries. Clients should provide necessary access to relevant platforms and clear instructions for tasks. The final scope and deliverables will depend on the selected package, ensuring flexibility to match your workload and priorities.

Clear scope

Know the deliverables before work starts.

Direct collaboration

Stay aligned throughout the project.

Verified seller

Identity and payout details are checked.

Simple process

From brief to launch

Choose

Pick the package matching your goal.

Collaborate

Share requirements and review progress.

Launch

Receive the final delivery and approve it.